Know Center GmbH



Contact person:  Viktoria Pammer-Schindler  

vpammer [at]


is area manager of the Know-Center’s research group “Ubiquitous Personal Computing”, and assistant professor at the Knowledge Technologies Institute at Graz University of Technology. Viktoria’s research centers around designing innovative technology for working and learning. Work and workplace learning change as technology and culture allow for working and learning with ubiquitously available interactive technology, such as wearable, personal devices (smartphones, tablets, watches, glasses,  clothes…) and ambient technology (interactive displays, sensors in the environment). Viktoria has published 37 scientific papers (of which 2 journal papers and 2 book chapters) to date. Viktoria received an MSc in the field of “Telematik” and a doctoral degree, also in the field of “Telematik” at the Graz University of Technology, Austria, in 2005 and 2010 respectively, and both times graduated with distinction.



Description of the smart city learning group operating in the affiliated institution


The Ubiquitous Personal Computing Group designs, develops and evaluates technologies for supporting working, learning and creative thinking independently from time and place. We design innovative interaction concepts that take under consideration requirements of complex work environments and technological potential of ubiquitous personal technologies. Our goal is to support working and learning of professionals with ICT. Ubiquitous personal computing devices, such as smartphones, tablets, smart watches, etc., are key gateways to the world of digital information and to communication. Ubiquitous personal computing technologies stand in the center of our interaction concepts, because they enable working and learning in times and places where this was previously impossible. We are interested in exploring: What has changed due to affordances of these ubiquitous personal technologies? How do interaction concepts need to be re-though? Of course we are aware, that ubiquitous technologies pose challenges with respect to privacy and constant availability of professionals.




• Methodologies: Stakeholder-oriented interaction design, ICT evaluation “in the wild”

• Background, Theory: Computer-supported (cooperative) working and learning, Reflective Learning

• Technologies: Ubiquitous Person-Centered Sensing and Self-Tracking





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On going challenges


no relevant on-going challenges



Relevant publications


• Pammer, V.; Stern, H.; Edler, S.; Hein, D.; Pirker, M.; Bloem, R. & Wertner, A.Security Concepts for a Distributed Architecture for Activity Logging and AnalysisProceedings of the 14th International Conference on Knowledge Technologies and Data-driven Business (i-KNOW 2014), 2014


• Prilla, M.; Pammer, V. & Krogstie, B. R. Fostering Collaborative Redesign of Work Practice: Challenges for Tools Supporting Reflection at Work ECSCW 2013: Proceedings of the 13th European Conference on Computer Supported Cooperative Work, 21-25 September 2013, Paphos, Cyprus, 2013, 249-268


• Pammer, V. & Bratic, M. Surprise, surprise: activity log based time analytics for time management 2013 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI '13, Paris, France, April 27 - May 2, 2013, Extended Abstracts, 2013, 211-216


• Krogstie, B. R.; Prilla, M. & Pammer, V. Understanding and Supporting Reflective Learning Processes in the Workplace: The CSRL Model Scaling up Learning for Sustained Impact - 8th European Conference, on Technology Enhanced Learning, EC-TEL 2013, Paphos, Cyprus, September 17-21, 2013, 2013, 151-164


• Prilla, M.; Pammer, V. & Balzert, S. The Push and Pull of Reflection in Workplace Learning: Designing to Support Transitions Between Individual, Collaborative and Organisational Learning 7th European Conference on Technology-Enhanced Learning (ECTEL 2012), 2012


• Pammer, V.; Prilla, M. & Divitini, M. Moore, A.; Pammer, V.; Pannese, L.; Prilla, M.; Rajagopal, K.; Reinhardt, W.; Ullmann, T. D. & Voigt, C. (Eds.) The Functions of Sharing Experiences, Observations and Insights for Reflective Learning at Work Proceedings of the 2nd Workshop on Awareness and Reflection in Technology-Enhanced Learning (ARETL 2012) at EC-TEL 2012, CEUR Workshop Proceedings, 2012, 117-124


• Lex, E.; Pimas, O.; Simon, J. & Pammer-Schindler, V. Where am I? Using Mobile Sensor Data to Predict a User's Semantic Place with a Random Forest Algorithm Mobile and Ubiquitous Systems: Computing, Networking, and Services - 9th International Conference, MobiQuitous 2012, Beijing, China, December 12-14, 2012., 2012, 64-75


• Fessl, A.; Rivera-Pelayo, V.; Pammer, V. & Braun, S. Mood Tracking in Virtual Meetings Accepted for publication at: 7th European Conference on Technology-Enhanced Learning (ECTEL 2012), 2012


• Pammer, V.; Kump, B. & Lindstaedt, S. Tag-based algorithms can predict human ratings of which objects a picture shows Multimedia Tools and Applications, Springer Netherlands, 2011, 1-22


• Stern, H.; Ulbrich, A.; Pammer, V.; Pistore, M.; Bertoli, P. & Lindstaedt, S. Ermolayev, V.; Gomez-Perez, J. M.; Haase, P. & Warren, P. (Eds.) Message Filtering Based On Mobile User Context Proceedings of the Second Workshop on Context, Information and Ontologies, Vol-626, co-located with EKAW 2010, CEUR Workshop Proceedings, 2010, 626

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